Showing posts sorted by relevance for query 80048820. Sort by date Show all posts
Showing posts sorted by relevance for query 80048820. Sort by date Show all posts

Saturday, September 15, 2007

80048820 80048412 ERROR windows live messenger

If you are receiving error 80048820 when trying to sign into Windows Live Messenger you should also get an extended error code. If this extended error code is 80048412 the problem often occurs because the time and date settings on the computer are incorrect. The error will appear like below:
You cannot sign in to Messenger. Additionally, you may receive the following error message:
We were unable to sign you in to the Messenger at this time. Please try again later.
To let us try and troubleshoot the problem, click the Troubleshoot button.
Error code: 80048820
Extended error code: 80048412


The following steps may help resolved your issue:

To troubleshoot the problem on a Microsoft Windows XP-based computer:

1. Click Start, click Run, type control timedate.cpl, and then click OK.
2. In the Date and Time Properties dialog box, confirm that the date and time settings on the computer are correct, and then click OK.

To troubleshoot the problem on a Windows Vista-based computer:

1. Click Start, type control timedate.cpl in the Start Search box, and then press ENTER.
2. In the Date and Time Properties dialog box, confirm that the date and time settings on the computer are correct, and then click OK.

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windows live messenger error 80048820 update

If you are receiving error 80048820 when trying to sign into Windows Live Messenger you should also get an extended error code. Below is a list of articles that we have posted around these extended error codes:
Error 80048820, Extended Error Code 80048412

The the extended error code that you are recieving is not listed above then you may want to try one of the following steps that may resolve your issue:
1. Visit the following Web site to determine whether you can connect to the Internet:
If you cannot connect, contact your Internet service provider (ISP) or the local network administrator.
2. Verify the time and the date settings on the computer:
a. Click Start, click Run, type the following command, and then click OK:
control timedate.cpl
b. Make sure that the time and the date settings are correct.
If you are using Windows Vista, follow these steps: a. Click Start , and then click Control Panel.
b. In Control Panel, click Regional and Language Options.
c. Make sure that the time and the date settings are correct.

3. Reregister the Msxml3.dll file:
• Click Start, click Run, type the following command, and then click OK:
Regsvr32 %windir%\system32\msxml3.dll
Note If this command runs successfully, you will receive a "DllRegisterServer succeeded" message.
If you are using Windows Vista, click Start , type Regsvr32 %windir%\system32\msxml3.dll in the Start Search box, and then press ENTER.
Note If this command runs successfully, you will receive a "DllRegisterServer succeeded" message.

4. Determine whether Messenger is blocked by a firewall: a. Go to the following Web page, and then sign in to Web Messenger:
http://webmessenger.msn.com/
b. Click Start Web Messenger, and then verify that you can sign in.
If you can sign in to Web Messenger, Messenger may be blocked by a firewall. If the computer is running third-party (non-Microsoft) security or firewall software, such as ZoneAlarm, Norton Internet Security, or McAfee, make sure that the software is set to let Messenger operate, and then try to sign in to Messenger again.

5. Make sure that the Microsoft Internet Explorer settings are configured correctly. Messenger uses the settings in Internet Explorer when it makes a connection to the Messenger service. To configure Messenger, follow these steps: a. Start Internet Explorer.
b. Make sure that Internet Explorer is not set to work offline: On the File menu, make sure that Work Offline is not selected. If Work Offline is selected, click Work Offline.
c. On the Tools menu, click Internet Options.
d. In the Internet Options box, click the Content tab.
e. Under Certificates, click Clear SSL State.
f. When you receive the message that states that the SSL cache was cleared successfully, click OK.
g. Click the Advanced tab, and then click Restore Defaults.
h. Click the Connections tab, and then click LAN Settings. Clear all the check boxes, and then click OK.
i. Click OK to close the Internet Options window.


6. Clear the proxy settings in Messenger: a. Start Messenger.
b. On the Tools menu, click Options.
c. Click Connection, and then click Advanced Settings.
d. Delete the entries under SOCKS.
e. Click OK two times to save the settings.

7. Reregister the SSL security libraries. To reregister each file in the following list, click Start, click Run, type the command, and then click OK.
If you are using Windows Vista, click Start , type the command in the Start Search box, and then press ENTER.
Note After each command runs successfully, you will receive a "DllRegisterServer succeeded" message. Wait until you receive this message before you run the next command.
• REGSVR32 softpub.dll
• REGSVR32 wintrust.dll
• REGSVR32 initpki.dll
• REGSVR32 Rsaenh.dll
• REGSVR32 Mssip32.dll
• REGSVR32 Cryptdlg.dll
• REGSVR32 Dssenh.dll
• REGSVR32 Gpkcsp.dll
• REGSVR32 Slbcsp.dll
• REGSVR32 Sccbase.dll

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Friday, September 28, 2007

Msn Error-80048820-80048416

When you try to sign in to Messenger, you receive the following error message:

We were unable to sign you in to the Messenger at this time. Please try again later.
To let us try and troubleshoot the problem, click the Troubleshoot button.
Error code: 80048820
Extended error code: 80048416


PROBABLE CAUSE
This problem occurs because the Microsoft Internet Explorer SSL settings are incorrect.
TROUBLESHOOTING STEPS
1. In Internet Explorer, clear the Check for Server certificate revocation (requires restart) check box. To do this, follow these steps:
a. Start Internet Explorer.
b. On the Tools menu, click Internet Options.
c. Click the Advanced tab.
d. Under Security, clear the Check for Server certificate revocation (requires restart) check box.
e. Click OK.
f. Exit Internet Explorer.

2. Sign in to Messenger again.
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Saturday, September 1, 2007

windows live messenger error 80048820

error 80048820
You may not be able to sign in because of a problem with Internet
connectivity, your firewall (A security feature designed to help protect a
computer from unauthorized external access. It can be hardware, software, or
both) , date and time settings, proxy settings, security settings, or SSL
security. The server may also be temporarily unavailable. To troubleshoot the
problem:



Check your Internet connection


Confirm that you're connected to the Internet by visiting another website. If
you can't connect to a website, contact your ISP (Internet service provider. A
company that provides access to the Internet) or your local network
administrator.



Check your firewall settings


Go to the
MSN Web Messenger website
.

Click Start MSN Web Messenger, and then try to sign in.

If you can sign in to MSN Web Messenger,

but Windows Live Messenger still can't access the Internet, Windows Live Messenger may be blocked by a firewall. You may need to add MSNmsgr.exe to your firewall's allow list. See your firewall's documentation or website for more information on how to add MSNmsgr.exe to your allow list. For more information, you can visit the websites of the following firewall companies:

Microsoft Windows Firewall website
BlackICE support website
Computer Associates support website
McAfee support website
Symantec support website
Trend Micro support website
ZoneAlarm support website
Windows Spyware website



Check the date and time settings
On the taskbar, click Start, and then click Run.
Type control timedate.cpl, and then click OK.
In the Date and Time Properties dialog box, verify that the date and time settings on your computer are correct, and then click OK.

Check your Microsoft Internet Explorer proxy settings
If you can't connect to the Internet, verify that your proxy settings in Internet Explorer are correct. You may have to contact your ISP (Internet service provider. A company that provides access to the Internet) or network administrator to find out the correct settings. To clear your proxy settings in Internet Explorer, follow these steps:

Start Internet Explorer.
On the Tools menu, click Internet Options.
On the Connections tab, click LAN Settings.
Clear the Automatically detect settings check box.
Click OK, and then click OK again.

Clear your Messenger proxy settings
Start Messenger.
On the Tools menu, click Options.
Under Connection, click Advanced Settings.
Delete the entries under SOCKS.
Click OK, and then click OK again.

Check your Internet Explorer security settings
Start Internet Explorer.
On the Tools menu, click Internet Options.
Click the Advanced tab.
In the Security section, make sure the Check for server certificate revocation check box is cleared.
In the Security section, make sure the Use SSL 2.0 and the Use SSL 3.0 check boxes are selected.
Click OK.

Reregister the SSL security libraries
On the taskbar, click Start, and then click Run.
Type each of the following commands, and then press ENTER. After each command is executed successfully, you will receive a "DllRegisterServer succeeded" message. Wait until you receive this message before continuing to the next command.

REGSVR32 softpub.dll
REGSVR32 wintrust.dll
REGSVR32 initpki.dll
REGSVR32 Rsaenh.dll
REGSVR32 Mssip32.dll
REGSVR32 Cryptdlg.dll
REGSVR32 Dssenh.dll
REGSVR32 Gpkcsp.dll
REGSVR32 Slbcsp.dll
REGSVR32 Sccbase.dll


Check the Windows Live Messenger network status
The Windows Live Messenger service may be temporarily unavailable. Check the Windows Live Messenger network status on the Windows Live Messenger Network Status website, and try to sign in again later.
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