Saturday, September 1, 2007

windows live messenger error 80048820

error 80048820
You may not be able to sign in because of a problem with Internet
connectivity, your firewall (A security feature designed to help protect a
computer from unauthorized external access. It can be hardware, software, or
both) , date and time settings, proxy settings, security settings, or SSL
security. The server may also be temporarily unavailable. To troubleshoot the
problem:



Check your Internet connection


Confirm that you're connected to the Internet by visiting another website. If
you can't connect to a website, contact your ISP (Internet service provider. A
company that provides access to the Internet) or your local network
administrator.



Check your firewall settings


Go to the
MSN Web Messenger website
.

Click Start MSN Web Messenger, and then try to sign in.

If you can sign in to MSN Web Messenger,

but Windows Live Messenger still can't access the Internet, Windows Live Messenger may be blocked by a firewall. You may need to add MSNmsgr.exe to your firewall's allow list. See your firewall's documentation or website for more information on how to add MSNmsgr.exe to your allow list. For more information, you can visit the websites of the following firewall companies:

Microsoft Windows Firewall website
BlackICE support website
Computer Associates support website
McAfee support website
Symantec support website
Trend Micro support website
ZoneAlarm support website
Windows Spyware website



Check the date and time settings
On the taskbar, click Start, and then click Run.
Type control timedate.cpl, and then click OK.
In the Date and Time Properties dialog box, verify that the date and time settings on your computer are correct, and then click OK.

Check your Microsoft Internet Explorer proxy settings
If you can't connect to the Internet, verify that your proxy settings in Internet Explorer are correct. You may have to contact your ISP (Internet service provider. A company that provides access to the Internet) or network administrator to find out the correct settings. To clear your proxy settings in Internet Explorer, follow these steps:

Start Internet Explorer.
On the Tools menu, click Internet Options.
On the Connections tab, click LAN Settings.
Clear the Automatically detect settings check box.
Click OK, and then click OK again.

Clear your Messenger proxy settings
Start Messenger.
On the Tools menu, click Options.
Under Connection, click Advanced Settings.
Delete the entries under SOCKS.
Click OK, and then click OK again.

Check your Internet Explorer security settings
Start Internet Explorer.
On the Tools menu, click Internet Options.
Click the Advanced tab.
In the Security section, make sure the Check for server certificate revocation check box is cleared.
In the Security section, make sure the Use SSL 2.0 and the Use SSL 3.0 check boxes are selected.
Click OK.

Reregister the SSL security libraries
On the taskbar, click Start, and then click Run.
Type each of the following commands, and then press ENTER. After each command is executed successfully, you will receive a "DllRegisterServer succeeded" message. Wait until you receive this message before continuing to the next command.

REGSVR32 softpub.dll
REGSVR32 wintrust.dll
REGSVR32 initpki.dll
REGSVR32 Rsaenh.dll
REGSVR32 Mssip32.dll
REGSVR32 Cryptdlg.dll
REGSVR32 Dssenh.dll
REGSVR32 Gpkcsp.dll
REGSVR32 Slbcsp.dll
REGSVR32 Sccbase.dll


Check the Windows Live Messenger network status
The Windows Live Messenger service may be temporarily unavailable. Check the Windows Live Messenger network status on the Windows Live Messenger Network Status website, and try to sign in again later.

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