When you try to sign in to Messenger, you receive the following error message:
We were unable to sign you in to the Messenger at this time. Please try again later.
To let us try and troubleshoot the problem, click the Troubleshoot button.
Error code: 80048820
Extended error code: 80048416
PROBABLE CAUSE
This problem occurs because the Microsoft Internet Explorer SSL settings are incorrect.
TROUBLESHOOTING STEPS
1. In Internet Explorer, clear the Check for Server certificate revocation (requires restart) check box. To do this, follow these steps:
a. Start Internet Explorer.
b. On the Tools menu, click Internet Options.
c. Click the Advanced tab.
d. Under Security, clear the Check for Server certificate revocation (requires restart) check box.
e. Click OK.
f. Exit Internet Explorer.
2. Sign in to Messenger again.
Friday, September 28, 2007
Msn Error-80048820-80048416
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7 comments:
I did it and deactivated the check box, but once I restart IE the check box is still activated and I cannot login to Live Messenger again.
How to fix this so the check box stays turned off?
Thanks
I have EXACTLY the same problem :( let me know if you get an answer. saradaintree@btinternet.com
At the end of the dialog box in options/advanced there is a button that resets all the settings of explorer. Click it and do a total reset and restart explorer. When you restart WLMessenger it might give you a different error for misidentification of your password. Keep trying a few times and eventually it will sign you in...
best...
i'ts really-really help me... thanks
In many cases the root cause of this particular issue is actually a few corrupt registry settings. The solution is quite simple - Registry Cleaner. PC-Kitchen's RegistryCleaner will solve this particulare issue.
The root cause of this particular problem is probably a few corrupt registry settings. The simplest solution is to install a Registry Cleaner such as PC-Kitchen's RegistryCleaner in order to scan and rid your computer of these corrupt registry keys.
I have EXACTLY the same problem!!!! help us pleasee!!!
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